Studio Thayer

Website Terms

Effective date: September 9, 2026

1. About these terms

Thayer Upholstery Inc. operates as Studio Thayer, Thayer Furniture, and Thayer Designer Resource ("Thayer," "we," "us," or "our"). These terms describe use of studiothayer.com and the online services we make available for inquiries, project coordination, and account access.

Your purchase or project is governed by the estimate, order confirmation, and any separate agreement presented and accepted for that transaction. These website terms do not change an existing accepted project agreement. Reading a webpage alone does not sign a COM agreement, repair agreement, or designer trade agreement.

2. Using our website and accounts

Please provide accurate contact and project information and use our services only for lawful purposes. If you act for a business or another person, you must be authorized to do so. Keep account credentials private and contact us promptly if you suspect unauthorized access.

Do not attempt to access another customer’s records, bypass access controls, introduce malicious software, or interfere with the site. We may restrict access when reasonably necessary to address misuse or protect the service. An access restriction does not by itself cancel an existing order or remove either party’s obligations under an accepted agreement.

3. Inquiries, estimates, and project details

Submitting an inquiry or requesting an estimate does not by itself place an order or reserve a production date. Follow the acceptance and payment instructions provided with your estimate or order. An automated receipt of a form submission simply confirms that the submission was received.

Review product selections, dimensions, quantities, materials, prices, delivery details, and special instructions before accepting an order. Let us know promptly if something is incorrect. Changes to an accepted project should be documented with our team, including any agreed effect on price or timing.

Photographs, digital colors, samples, and general website descriptions help you evaluate options. Screen appearance and natural materials can vary. Your confirmed project specifications and any applicable warranties remain controlling. Please ask us to confirm any feature or requirement that is important to your project.

4. The agreement for your project

Customer’s Own Material (COM). If you supply your own fabric or other material, please review our separate COM Agreement at studiothayer.com/com. It addresses the COM fee, material suitability, shortages, and the responsibilities associated with customer-supplied material.

Repair work. Please review our separate Repair Agreement at studiothayer.com/repair for the scope, risks, payment arrangements, and pickup or delivery provisions applicable to repair work.

Designer trade accounts. Trade eligibility, commercial terms, and designer-specific information are addressed in a separate Designer Trade Agreement provided through the trade-account process. A trade application does not by itself activate an account.

We will identify the agreement that applies to your project and provide it for review and acceptance. Pricing, payment schedules, timing, cancellation or return provisions, delivery arrangements, and warranties should be reviewed in the documents for your particular order. These website terms do not create a blanket no-refund policy or waive rights that applicable law protects.

5. Information and materials you submit

Provide only information and materials you are authorized to share, including photographs, drawings, and information about a client or delivery recipient. You retain your rights in the materials you provide. You permit us and the providers assisting us to use them as reasonably needed to evaluate your inquiry and perform the requested services.

Submitting project materials does not grant us permission to publish them as advertising or identify your client publicly. Any promotional use requiring your permission will be addressed separately. Personal information is handled as described in our Privacy Policy.

6. Communications and outside services

We may contact you about your inquiry, project, payment, delivery, or account. Applying for a trade account, purchasing from us, or accepting an agreement does not by itself subscribe you to marketing. Email and SMS marketing choices are separate and optional. Our SMS Messaging Terms apply if you enroll in that program.

Our website may link to payment services, suppliers, social platforms, and other outside services. Those services have their own terms and privacy notices. Please review them when you use those services. Their involvement does not remove obligations Thayer has under your accepted agreement or applicable law.

7. Website content, availability, and updates

Our website content includes material owned by Thayer or used with permission. You may view it and share relevant page links for personal use or legitimate project discussions. Other uses of protected photographs, designs, text, or branding require permission from the rights holder unless permitted by law.

We work to keep the website accurate and available, but content may contain errors and service may be interrupted. Contact us to verify important information or resolve a problem. These terms do not exclude responsibility or remedies that cannot lawfully be excluded.

We may update these website terms and will identify the effective date of the updated version. Changes do not retroactively amend an accepted order or private agreement. Where a change requires notice or agreement, we will use the applicable notice or acceptance process.

8. Contact us

Thayer Upholstery Inc. | Studio Thayer / Thayer Furniture / Thayer Designer Resource
Email: info@studiothayer.com | Telephone: 918-794-8388
Mailing address: 3309 S. Harvard Ave., Suite E, Tulsa, OK 74135